Skip to content

Cart

Your cart is empty

Terms of service

Refund policy

Life Market 30-Day Return Policy

At Life Market, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, you can return or exchange eligible items within 30 days of receipt, subject to the following terms and conditions:

 

Eligibility for Returns

  1. Time Frame: Items must be returned within 30 days of the delivery date.
  2. Condition: Products must be in their original condition, unused, unopened, and in the original packaging.
  3. Non-Returnable Items:
  • Perishable goods (e.g., fresh food, refrigerated items, and certain health products).

  • Gift cards or promotional items received as part of a promotion.

  • Items marked "Final Sale" at the time of purchase.

Return Process

  1. Submit a Request: Contact our Customer Support Team at support@golifenetwork.com to initiate the return process. Please include your order number, the item(s) you wish to return, and the reason for the return.
  2. Shipping Instructions: Upon approval, we will provide return instructions, including the address for sending your items.
  3. Shipping Costs:
  • If the return is due to our error (e.g., damaged, defective, or incorrect item), we will cover return shipping costs.
  • For other returns, customers are responsible for return shipping fees.

Refunds and Processing

  1. Refund Timeline: Refunds will be processed within 5-7 business days of receiving the returned item(s). Refunds will be issued to the original payment method.

  2. Partial Refunds: In some cases, a partial refund may be issued if the returned item is not in its original condition, is damaged, or is missing parts not due to our error.

  3. Exchanges: If you wish to exchange an item, we will process it as a new order once the returned item is received and inspected.

Additional Information

  • Items returned without prior authorization may not be accepted.

  • We recommend using a trackable shipping method for returns to ensure successful delivery.

  • Life Market reserves the right to update or modify this policy at any time without prior notice.

If you have any questions or concerns about our return policy, please feel free to reach out to our Customer Support Team.

Ellen
AI Product Guide
No conversations yet. Start a chat to see your history here.
No conversations yet. Start a chat to see your history here.
Hi, I'm Ellen

Loading products from LIFE Market…

Ellen is an AI Assistant and may contain mistakes. This is not medical advice and should not replace professional guidance.