Frequently asked questions
About LIFE Market
What is LIFE Market?
LIFE Market is a curated marketplace created by Ben Greenfield that brings together high-integrity health, wellness, and performance brands in one place.
Every product on LIFE Market is carefully selected based on quality, effectiveness, and alignment with Ben’s philosophy of optimizing health, performance, and longevity.
Our goal is simple: help you cut through the noise and discover products you can trust.
How is LIFE Market different from other wellness marketplaces?
Most marketplaces list thousands of products with little oversight.
LIFE Market is different.
Every brand and product is reviewed to ensure it meets strict standards for:
- Ingredient quality
- Scientific credibility
- Manufacturing practices
- Brand reputation
- Real-world effectiveness
We focus on quality over quantity, featuring only brands that meet our standards.
How are products selected?
Each product goes through a multi-step evaluation process before appearing on LIFE Market.
Our team reviews:
- Ingredients and formulation
- Product efficacy and research
- Brand integrity and transparency
- Packaging and customer experience
In many cases, products are also personally reviewed by our leadership team to ensure they meet the standards expected by the LIFE community.
Are these products used or recommended by Ben Greenfield?
Many of the brands featured on LIFE Market are products that Ben personally uses, recommends, or has vetted through his research and partnerships.
While every product may not be personally used by Ben, they all meet the same quality and performance standards associated with his work.
How do I know these products actually work?
The health and wellness industry is full of noise, exaggerated claims, and low-quality products. LIFE Market was created to solve that problem.
Every product featured on LIFE Market is carefully evaluated based on:
- Ingredient quality
- Scientific backing
- Brand transparency
- Manufacturing standards
- Real-world effectiveness
Our goal is not to offer the most products — it’s to offer the most trusted ones.
Why should I trust LIFE Market?
LIFE Market was created by Ben Greenfield, a leading voice in health, performance, and longevity for more than two decades.
Ben has spent years researching supplements, biohacking tools, recovery technologies, and wellness strategies used by professional athletes, executives, and high performers.
LIFE Market brings that same level of scrutiny and research into a curated marketplace so you can discover trusted products without spending hours researching on your own.
Why does LIFE Market offer fewer products than other wellness stores?
Most online wellness stores list thousands of products.
We intentionally do the opposite.
LIFE Market focuses on a carefully curated selection of brands that meet strict standards for quality, effectiveness, and integrity.
By limiting what we feature, we make it easier for you to discover products you can trust without spending hours researching.
Ordering & Shipping
Who fulfills my order?
When you place an order through LIFE Market, the order is typically fulfilled directly by the brand.
This allows you to receive products directly from the source while keeping inventory, freshness, and fulfillment operations efficient.
Why does my order ship from multiple locations?
Because products ship directly from the brand, items in the same order may ship separately.
This ensures:
- Faster delivery
- Fresh inventory
- Direct brand fulfillment
You will receive tracking details for each shipment.
How long does shipping take?
Shipping times vary depending on the brand and your location.
Most orders ship within 2–5 business days after processing.
Tracking information will be sent to you once your order has shipped.
Are prices the same as buying directly from the brand?
Yes. Products on LIFE Market are priced consistently with the brand’s direct website.
Because orders are fulfilled directly by the brand, you are purchasing authentic products at standard retail pricing.
Our goal is to provide a trusted place to discover great products, not to mark them up.
Returns & Refunds
What is your return policy?
Return policies may vary slightly depending on the brand fulfilling the order.
If you experience an issue with your order, our support team will work directly with the brand to help resolve it quickly.
For more details, please refer to our return policy.
For assistance, contact: support@mylifeos.com
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact our support team within 7 days of delivery.
Include:
- Your order number
- Photos of the item
- A brief description of the issue
We will work with the brand to resolve the situation as quickly as possible.
Products & Safety
Are supplements on LIFE Market third-party tested?
Many brands on LIFE Market use third-party testing and quality certifications, though testing standards vary by product category.
When available, certifications and testing information will be listed on the product page.
Should I consult my doctor before using supplements?
Yes.
If you are pregnant, nursing, taking medications, or managing a medical condition, we recommend consulting a qualified healthcare provider before starting any supplement or wellness protocol.
Brands & Partnerships
Can my brand join LIFE Market?
Possibly.
LIFE Market is highly selective and only partners with brands that meet our quality and integrity standards.
If you believe your brand aligns with our mission, you can reach out to our partnerships team.
Email: support@mylifeos.com
What types of brands do you work with?
We partner with brands focused on:
- Supplements
- Recovery & performance tools
- Sleep optimization
- Nutrition
- Biohacking technologies
- Longevity & preventative health
Our focus is on brands that advance human performance, health, and longevity.
How do you decide which brands appear on LIFE Market?
Every brand goes through a selection process before being included in LIFE Market.
Our team evaluates:
- Ingredient sourcing and formulation
- Scientific research and efficacy
- Brand reputation and transparency
- Product quality and packaging
- Alignment with the LIFE philosophy of health, performance, and longevity
Only brands that meet our standards are invited to participate.
Account & Support
Do I need an account to place an order?
No. You can check out as a guest.
However, creating an account allows you to:
- Track orders
- Save products
- Manage subscriptions (if available)
How can I contact customer support?
Our team is here to help.
Email: support@mylifeos.com
We aim to respond to all inquiries within 1–2 business days.
If you didn’t find what you’re looking for, feel free to reach out to our team at support@mylifeos.com.
Our promise to you
At LIFE Market, every product must pass one simple test: Would we confidently recommend this to our own community? If the answer isn’t yes, it doesn’t make it onto the platform.